Madison Louise
By using this website and placing an order, you agree to the following Terms & Conditions.
We reserve the right to update these Terms & Conditions at any time. Continued use of our website confirms your acceptance of any changes.
All orders are subject to availability and approval. We reserve the right to cancel or refuse any order.
Product colours may vary slightly due to screen settings.
All prices are listed in AUD and are subject to change without notice.
Full payment is required before orders are processed.
Shipping timeframes are estimates only. Madison Louise is not responsible for postal delays, loss, or damage once orders have been dispatched.
Customers are responsible for providing correct shipping details.
Returns are assessed on a case-by-case basis and must be lodged within 7 days of receiving your order.
Items must be returned in as-new, unused condition with original packaging.
Approved returns may incur a restocking fee of up to 20%, deducted from the refund amount.
Custom-made or personalised items are non-refundable.
Shipping costs are non-refundable unless required under Australian Consumer Law.
If you receive a faulty item, please contact us within 48 hours of delivery with photos and your order number. We will resolve the issue in line with Australian Consumer Law.
All website content, images, and branding remain the property of Madison Louise and may not be used without written permission.
These Terms & Conditions are governed by the laws of Australia.